Terms and conditions

• Prices shown in our website are in Australian Dollars (AUD) and inclusive of GST. 
  We endeavor to ensure that our price list is current, however we reserve the right to amend prices and will advise the purchaser of any price increases prior to shipping. 
• Packaging and postage are charged at a set rate of $15.00 per order and delivered via Australia Post.
  Despatch is normally within three business days of receipt of order. We will advise you by email if there are any delays.
  Note: We do not deliver to PO Box addresses, unless by prior arrangement.  
• Credit Card Payment: All credit card information is entered via secure online payment platform Stripe.
  Note: For security reasons, we do not have any access to your credit card information.
  Pay Directly into our Bank account: You can make payment directly to our bank account by selecting
  Pay Direct to Bank Account at check-out.
  Note: Orders paid direct to bank account will not be dispatched until your payment has cleared to our account.
• Exchange or Refund: You can choose a refund or exchange if an item has a major problem, is unsafe, is significantly different to that advertised on our website, or does not do what we said it would do in the product description.
  Note: You must contact us by phone or email prior to returning products, so arrangements can be made for a return or refund. We are not required to provide a refund or replacement if you change your mind.

PRIVACY POLICY

Privacy Statement

Elite Communications & Electronics (herein referred to as EC&E) has a thorough commitment to your privacy and protecting your personal information. Our privacy policy outlines our approach to privacy and how we collect, use and protect your personal information.

It also sets out your rights in relation to accessing the personal information collected and held regarding you.

How your personal information is collected and used

EC&E collects your personal information only to enable us to conduct our business and/or services.  Any information collected will only be used in a lawful manner.

Using EC&E website

By using our website and agreeing to our policy your personal information is never used or given to a third party that could identify you as an individual and is only used anonymously to any third parties we have contracted to provide services on our website (or pay pal, pin payment services) and is done so in a protected manner.

Consent to use your personal information

Personal information will only be used for marketing purposes if you have either expressed or implied consent to do so.

Implied consent is assumed when signing up to use our website.

When registering or purchasing from EC&E you consent to EC&E using your information such as email address to provide you with offers and information regarding our products and services and will comply with the Spam Act 2003